Terms of service

The account holder and anyone acting under that account. If you accept these terms for a company, the intent is that you are stating you may bind it.

You are responsible for what you run and for what it does. No unlawful activity, no attacking other people's systems, no attempts to break the isolation between tenants, and nothing that puts the platform at risk for other customers.

You keep ownership of your code, data, images and workloads. We access them only as far as operating, securing and supporting the service requires, or as far as the law requires.

Interlaken Cloud is provided as-is and without an uptime commitment. This draft contains no service level agreement and none should be inferred from anything on this website. How maintenance, deprecation and incidents are handled and announced is still being written down.

Usage is metered and invoiced to the account. Rates, billing periods, taxes, credits, refunds and what happens when an invoice goes unpaid are not final — and the rate table published on the pricing page is placeholder data until they are.

An account can be suspended for non-payment or for breach of acceptable use, and either side can end the agreement. Notice periods, the grace period before suspension, and what happens to your data afterwards are still to be fixed.

Warranty disclaimers, limits of liability and indemnities go here. They are the part of an agreement that must be drafted properly rather than approximated, so this draft states no limits at all — and, being a draft, imposes none.

When this draft is replaced by terms that are actually in force, the date above changes and account holders are told. Material changes will not arrive silently.